Protection · Verification · Guarantees
Safety and guarantees
Truck Hub is being built with modern security and data protection requirements in mind.
SafePay
Funds are reserved and released only after delivery is confirmed by both parties. Settlements are made through a licensed payment partner.
- Fund reservation
- Staged payouts
- Transparency of mutual settlements
- Dispute support
Trust Score
The trust rating is formed based on the participant's actual behaviour.
- Completed trips and discipline
- Reviews and ratings
- Verified documents
- Compliance with platform rules
Verification
Every participant undergoes a check before gaining access to full functionality.
- Email and phone
- Legal details / EDRPOU
- Carrier documents
- Administrative review
GPS and monitoring
Real-time trip monitoring, event statuses, push notifications via the Driver App.
Photos and documents
Recording of loading, seals and unloading — an evidence base for dispute resolution.
Dispute resolution
Recording incidents, preserving history, involving the dispatcher and administrator.
Data protection
Data confidentiality
Account security
Event logging
Backups
Data encryption
Protection of participants' information